Cloud Technology Articles

If there’s one thing we can count on in 2020, it’s uncertainty. The impact of the global coronavirus pandemic has drastically changed supply chains, altered consumer behavior, and affected every business around the world. Unfortunately, financial and operational challenges will leave many companies with no choice but to close their doors for good. So, what if your cloud provider falls victim to economic uncertainty and goes under?

As cloud technology continues to evolve, big Cloud Service Providers (CSPs) like Microsoft, Google, and Amazon are taking over the market. How can your small MSP possibly compete? You’ve got enough to deal with already without having to worry about your CSP trying to steal your clients. Should you be worried?

When You Combine 5G Technology And The Cloud, What Do You Get? MSP’s Seeing A Greater Potential To Tap Into Markets Or Industries That Need More Than Just Storage Space… As a savvy MSP decision-maker, you are always looking for multiple and profitable ways to offer your cloud services to new markets. Last season, you were focused more on your regional market, offering cloud-based backup services. Now, with the introduction of 5G technology and the expanding cloud provider tool kits, like Cloud Services For MSPs offers, this season looks more promising. And you’ve decided to expand and go nationally with hosted servers, hosted emails, and hosted VoIP services.

The internet brings us a myriad of opportunities for connecting, socializing, and doing business. It’s helped millions of companies reach new markets, expand their offerings, and, above all, grow. Today, Jeanne DeWitt discusses how this opportunity comes with many risks for businesses, especially small to midsize ones. Cybercriminals understand that small to medium businesses lack the time, money, and resources to create and manage a comprehensive, ever-evolving online security strategy. In a company where every employee wears many hats, oftentimes cyber threats can sneak in, and corporate security posture can be easily overlooked.

It’s Very Easy To Assume All Cloud Providers Are Fully Compliant. But, Upon Closer Inspection Unless You Request Full Disclosure, You May Discover Their Compliance May Not Meet All PCI DSS 12 Requirements… Along with protecting clients, an MSP must take necessary steps to protect their organization when choosing a Certified Cloud provider, like Cloud Services For MSPs. Should that provider not meet the 12 requirements for PCI DSS compliance, it could spell trouble for the MSP wanting to offer cloud services. As an MSP, you need to do your due diligence when inspecting your cloud provider’s compliance. If you haven’t discovered it yet, not every provider stating they are certified can meet the PCI DSS security standards.

Do you believe the cloud is actually secure? Or is the concept of “cloud security” just a marketing ploy to get you to sign on with a cloud service provider? If there’s one thing we hear a lot of concerns about when it comes to the cloud it’s cybersecurity — hands down. Businesses know and understand the benefits of moving from on-premises to the cloud. They can appreciate paying a flat-rate monthly fee for what they use, accessing the latest and greatest technologies, and above all, enhancing productivity amongst their team. However, is cybersecurity in the cloud a reality or an old fable?

Business continuity planning is essential to running a company that can withstand the unexpected — whether that be a natural disaster, power outage, or pandemic. If the coronavirus has shown us anything, it’s that businesses can never be too prepared in the face of unprecedented events. This year, the Federal Emergency Management Agency reported that 40% of businesses don’t reopen after a disaster. The best way to protect yourself and your clients when the unexpected strikes are to prepare business continuity planning carefully. Modern tools like the cloud take your business continuity planning to the next level and keep operations running smoothly amid a crisis.

Your clients believe Microsoft 365 backs up everything, indefinitely. Am I right? You, as a savvy MSP, know it’s the farthest thing from the truth. A cloud backup service does that. So, we’ll explore how MSPs can offer both, without selling. If we sat down and had a meeting, and I asked you, “have you heard clients say, Microsoft already backs everything up!” More than likely, you would agree and reply, “too many!” You and I know the truth. OneDrive and SharePoint data is only retained for 30 days, while emails are only held for 93 days. Plus, we also know that Microsoft 365 doesn’t backup everything.

In the information technology industry, customer service is a vital part of gathering and keeping your clients. If you’re not taking great care of your clients, you’re bound to be at risk of losing them to another MSP. But don’t fall into the mindset that being personable and responsive is enough. It’s about more than great customer service nowadays. What do we mean? Well, many industry experts are noticing a major shift in spending from on-premises infrastructure to cloud-based infrastructure. Just take a look at these interesting statistics:

When an MSP grows, they face an important choice… Should you continue to handle sales on your own, as the owner of the business, or should you hire a salesperson or team to handle them for you? Although hiring salespeople is a risky investment, many MSPs find it’s a crucial investment because the owner simply can’t handle it on their own anymore. Therefore, it’s a necessary step to achieving long-term growth and success in the marketplace. On the bridge side, there is value and insight to be found in the challenges you, as an MSP, face when it comes to hiring and maintaining a sales team. As you’re already aware, there’s actually a lot more work than simply selling a product or service in the sales world. Your sales team does a lot more than that. They spend time prospecting, driving from appointment to appointment, updating records with relevant information, and much more.